Empowering Independent Aging in Ohio

Mark has over 30 years of sales experience and a strong passion for working with seniors. Before joining Kendal at Home, he served as Sales Manager for a continuing care retirement community. Mark was born and raised in Lakewood, Ohio and continues to reside on the west side of Cleveland. He enjoys spending time with his wife, large family and friends. His number one hobby is golf.

Wendy brings 30+ years of corporate sales experience in the hotel, food and distributor industry. She is married with two sons (grown and gone!), and Cincinnati born and raised.

She loves to travel, have unique food & wine experiences with friends, golf, and support the Bengals, Reds and Cincinnati teams.

She is excited that this next stage in her career allows her to make a bigger impact by helping vibrant and independent seniors keep living their best lives in their own home and community.

Olivia Vieta is a passionate and results-driven professional with extensive experience in senior living sales, marketing, and customer relations. Her journey in aging services began in high school, working in dining at Kendal at Oberlin—a foundation that sparked her commitment to serving older adults.

Olivia holds a Master’s in Gerontology from the University of Southern California and has a proven track record of guiding seniors and their families through important housing and care decisions with both expertise and empathy.

In her role at Kendal at Home, Olivia plays a key part in supporting membership growth. She assists with marketing initiatives, lead generation, sales coordination, and ensures a seamless onboarding experience for new members. Her background in CRM management, event planning, and community engagement aligns seamlessly with our mission and values.

Olivia also brings regional leadership experience from the senior living sector, where she successfully implemented occupancy-building strategies and provided interim support across multiple communities. We are thrilled to welcome Olivia to the team and look forward to the positive impact she will make. She can be reached at ovieta@kahome.kendal.org and is eager to connect with you.

Terri Lanham began her nursing career in 1985 as an LPN in Norfolk, Virginia, where she and her husband lived while he served in the United States Navy. They moved to Ohio in 1989. Terri worked for Fairview Hospital and Tri City Medicine.

In 1993, she started working for Kendal at Oberlin as the health and wellness nurse in the clinic. In August of 2011, she came to Kendal at Home in the role as a Care Coordinator with 19 years of experience in the geriatric field. Terri is a professionally trained health and wellness coach.

Terri resides in North Ridgeville with her husband. They have two daughters and two grandsons. Terri loves spending time with her family, traveling, and any outdoor activities. Terri’s wellness approach to life keeps her active and fit.

Katie has worked in the field of aging since earning her master’s degree in gerontology in 1998. She has been with Kendal at Home since its beginning in 2004.

Prior to joining the Kendal at Home team, Katie worked in two skilled nursing facilities and a non-medical home care agency. She completed training for wellness coaching and has extensive training in Medicare through the Ohio Senior Health Insurance Information Program (OSHIIP).

Melissa began her career as a Certified Occupational Therapy Assistant in 2015, and has worked in the Skilled Nursing Setting for 6 years. Two years after graduation, she was offered the position of Director of Therapy, and held that position for 4.5 years. She specialized in assisting long term and short-term patients to reach their maximum potential, increasing their safety and independence in Activities of Daily Living.

Melissa comes to Kendal at Home with a strong understanding of what it takes to remain safe and functionally independent at home, completing frequent home safety assessments and making recommendations for safe discharge planning.

She is very passionate about helping people maintain their independence on both a physical and emotional level. Melissa is very comfortable working with people of all ages. She was a preschool teacher for 9 years, where she started an educational variety program for preschool through primary-aged children.

Melissa also grew up working with and spending time at a family-owned Senior Citizens Home, where she worked one-on-one with people of all ages and backgrounds. Melissa is very passionate about helping individuals “age in place” safely.

Melissa lives in Akron, Ohio, and has 3 adult children. She happily refers to herself as a “helicopter mom”, much to her children’s dismay. She is also a proud member of the sandwich generation, living with her 81-year-old parents. She can often be found singing in her Church Choir, making a joyful noise.

Heather Hanchuk is a dedicated and compassionate wellness professional with over 15 years of experience supporting older adults through skilled nursing and in-home therapy, including three years as a Rehabilitation Director. She began her career as a Certified Athletic Trainer and, after raising two children, returned to the field as a Physical Therapist Assistant. It was during this time that she discovered her deep passion for working with aging adults.

Heather holds certifications as a Holistic Health Coach and Yoga Instructor, combining her clinical expertise with a holistic, movement-based approach to wellness. She is known for her creative thinking around safety, functional independence, and personalized recommendations that address both physical and emotional well-being. Heather is committed to empowering older adults to maintain their independence, build confidence, and enjoy a vibrant quality of life at every stage of aging.

Stephanie joins Kendal at Home to follow her passion for working with and advocating for older adults. A few short months after having earned her degree as a Certified Occupational Therapy Assistant (COTA), Stephanie was promoted to the role of Director of Therapy Services in a Skilled Nursing Facilty.

She brings with her a wealth of knowledge and experience in working with individuals from 17-100 years of age with both physical and cognitive challenges. She enjoys building relationships with those she serves and is passionate about advocating for and implementing resources to help Members achieve their goals and maintain their independence. Stephanie and her husband are kept busy with their two young sons and pitching in to help run the family’s poultry farm. In her spare time, Stephanie enjoys reading and interior design/renovations.