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W. Benoy Joseph

Benoy Joseph has served as a board member of Kendal at Home since 2006. He is Associate Dean for Academic Affairs and Professor of Marketing at Cleveland State University's Nance College of Business. He specializes in services marketing, business-to-business marketing, strategic market planning, and consumer behavior. His research has appeared in a variety of national and international journals.

Dr. Joseph earned the bachelor's and MBA degrees from the University of Dayton and a Ph.D. from Ohio State University. Before entering academics, he worked in the marketing division of NCR Corporation.

A consultant and volunteer for various business and nonprofit organizations, Dr. Joseph has conducted strategic market planning seminars for nonprofit and professional service organizations and numerous customer satisfaction studies and public opinion polls for business and public sector organizations.

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